AI for Lawyers: Client Communication That Builds Trust

By Jordan Taylor

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Your phone buzzes at 4:47 PM. It's the third "just checking in on the status" email from Mrs. Patterson this week. Nothing has changed since Monday. But now you're choosing between writing another "we're still waiting on opposing counsel" email or finishing the brief that's due tomorrow.

Most lawyers lose hours every week to client updates that say essentially the same thing. The status is the same. The explanation is the same. The reassurance is the same. Yet each email gets crafted from scratch because you're worried about sounding repetitive or impersonal.